Disclaimer
Last updated: March 8, 2026
1. General Disclaimer
ReVaulted is a peer-to-peer marketplace platform that facilitates transactions between private individuals. We are not the seller, buyer, or shipper in any transaction. We do not own, possess, inspect, authenticate, appraise, or guarantee any items listed on the Platform. All transactions are between the Buyer and Seller directly. The Platform acts solely as a technology intermediary providing listing, payment processing, escrow, and communication tools.
2. No Warranty
THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. WE SPECIFICALLY DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not warrant that: (a) the Platform will be uninterrupted, secure, or error-free; (b) the results obtained will be accurate or reliable; (c) any defects will be corrected; (d) items listed are authentic, accurately described, or safe.
3. Item Authenticity & Condition
ReVaulted does not verify the authenticity, condition, legality, or safety of items listed by Sellers. We do not authenticate brands, verify descriptions, or inspect items before or after sale. Buyers are solely responsible for evaluating listings and making purchase decisions. While we prohibit counterfeit goods and take action on reports, we cannot guarantee that all items are genuine or as described. We encourage Buyers to ask Sellers questions and request additional photos before purchasing.
4. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, REVAULTED, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR: (A) ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES; (B) LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITY, OR GOODWILL; (C) THE QUALITY, SAFETY, OR LEGALITY OF ITEMS; (D) THE ACCURACY OF LISTINGS OR USER CONTENT; (E) THE ABILITY OF SELLERS TO SELL OR BUYERS TO PAY; (F) PERSONAL INJURY OR PROPERTY DAMAGE ARISING FROM ITEMS PURCHASED. OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO REVAULTED IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. Nothing in this disclaimer excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under applicable EU or Bulgarian law.
5. Escrow Service Disclaimer
Our escrow service holds Buyer funds until delivery is confirmed. While we strive to protect both parties: (a) the escrow service is not insurance; (b) we rely on courier tracking data which may be inaccurate or delayed; (c) ReVaulted's liability in escrow matters is limited to the transaction amount held; (d) escrow is not a guarantee against fraud — it is a risk-mitigation tool; (e) disputes are resolved based on available evidence and our decisions are final.
6. Third-Party Services
The Platform integrates with third-party services including Stripe (payments), shipping couriers (Econt, Speedy, DHL, UPS, etc.), and cloud infrastructure providers. We are not responsible for: (a) the availability, accuracy, or security of third-party services; (b) outages, delays, or errors caused by third-party providers; (c) the terms, policies, or practices of third-party services. Use of third-party services is subject to their own terms and privacy policies.
7. Customs, Duties & Tax Obligations
For cross-border transactions: (a) customs duties, import VAT, and brokerage fees are the sole responsibility of the Buyer; (b)ReVaulted does not calculate, collect, or remit customs duties on behalf of Users; (c) Buyers should check their country's import regulations before purchasing; (d) items may be delayed or held by customs authorities; (e) ReVaulted is not liable for additional costs imposed by customs. No VAT is charged on second-hand goods sold by private individuals in accordance with EU VAT Directive 2006/112/EC, as the Platform facilitates C2C (consumer-to-consumer) transactions.
8. Tax Responsibility
Users are solely responsible for their own tax obligations arising from transactions on the Platform. ReVaulted provides transaction records and may report Seller income to tax authorities as required by DAC7 (EU Council Directive 2021/514), but does not provide tax advice. Sellers should consult qualified tax professionals regarding their reporting obligations in their jurisdiction.
9. User Content
Users are solely responsible for the content they submit including listings, photos, descriptions, messages, and reviews. ReVaulted does not endorse or verify User content and is not liable for: inaccurate descriptions, misleading photos, defamatory statements, intellectual property violations, or any other harmful content uploaded by Users.
10. Force Majeure
ReVaulted shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including but not limited to: natural disasters, pandemics, war, terrorism, government actions, strikes, power failures, internet outages, or failures of third-party services.
11. Contact
For questions about this disclaimer or to report concerns:
Email: legal@revaulted.com
For privacy matters: privacy@revaulted.com